Job Title : Infrastructure Technician
Employer : Chevin Fleet Solutions
Location : Belper, Belper, DE56 1AR
Position Type : Apprenticeship
Apprenticeship : IT, Software, Web & Telecoms Professionals - Advanced Level Apprenticeship
Sector : IT
Vacancy Reference : VAC-02874
Brief Description : As an infrastructure technician, you will work as a member of a team delivering software to our clients. You will be assigned to a Technical Product Specialist who will act as your mentor and you will spend your time configuring our Fleet management.
Qualifications Required : Graded A-C or equivalent in English, maths and ICT.
Vacancy Detail : Vacancy description
This role will provide an excellent introduction to our business and will ultimately lead you into a Junior Implementer position on completion of your apprenticeship. From there, you would be expected to progress into a Technical Product Specialist role yourself, which in time could lead into virtually any other role in the business depending on your aspirations.
Established in 1990 in the heart of England, Chevin has grown to become the leading global provider of dedicated Fleet Management Software. With offices situated across the globe, our software is now used in over 180 countries.
You will join around 50 other employees at our head offices in the attractive and vibrant market town of Belper, Derbyshire.
Our software continues to win multiple awards year after year and we were East Midlands Chamber of Commerce Business of the Year 2016/17.
Chevin Fleet Solutions is an ISO 9001 and ISO 27001 certified business.
As an Apprentice Implementation Consultant, you will report directly to your assigned mentor and you will assist them in providing the following services to both internal and external customers:
To Project Managers you will learn to be the key resource completing and coordinating the build of client’s systems
To the Product Team, you will learn to provide structured monthly feedback on improvements required to expedite delivery of our systems
To Business Analysts, you will learn to provide expert product knowledge and best practice to ensure quality solution design, guaranteeing maximum levels of reuse where possible
To the Customer, the you will learn will provide implementation skills where local or onsite support is required and will act as the point of contact for technical queries
Your key performance indicators will be based around the quality, volume and timeliness of your work, your contribution to the development of the product and your contribution to the profitability of the business.
Manage your own time effectively in the face of competing demands
Ensure a return on investment for your efforts which contributes positively to company revenue targets each month
Proactively communicate with your mentor to keep Project managers informed as early as possible where there are any risks to committed deliverables
Attended meetings to review proposed solutions at the design phase and identify areas for simplification and reuse of existing functionality
Provide estimates on implementation work as required
Build client specific advanced reports in SQL
Minimise rework by taking all possible measures to ensure the quality your work
Attend sprint demos to show clients how their system build is progressing
Help to produce training/help material for both internal and external training sessions
Ensure that all systems are delivered with a clean, maintainable and easy to understand configuration
Provide significant in-depth knowledge and experience on Chevin’s range of products and platforms
Actively build your knowledge of our problem domain (Fleet Management) to enhance your creditability and extend the impact of your technical abilities
Identify product improvements which will enable lighter touch delivery and report these to the Product Management Team
Ensure key performance indicators are met
Positions Available : 1
Working Week : Monday to Friday - shifts TBC. Depending on business requirements and project demands, overtime may
Salary : £153.75 Per Week
Application Deadline Date : 01/04/2019
Possible Start Date : 01/04/2019
Personal Qualities : Foundation knowledge in principles of programming and an understanding of what it takes to write maintainable and supportable code.
Skills Required : A Level/BTEC level 3 with some coverage a technical subject area (Science, Technology, Engineering and maths)
Basic understanding of web applications and how they are built
Basic, demonstrable SQL skills
Mature, self-motivated approach, with the ability to take accountability for the quality and on-time delivery of your own work with minimal need to be actively managed
Excellent communication skills at all levels
Empathy and a customer satisfaction focussed outlook
Strong interpersonal skills to build relationships with team members and customers alike
Ability to work well with others in a team environment
Training to be Provided : The apprenticeship includes a balance of content in technical, business and interpersonal areas, designed to ensure you have an appropriate set of skills to operate in today’s IT and Telecoms job roles. The technical content includes a choice of units for Software Development, Web Development, Technical Support, Telecommunications and Databases. IT, Software, Web & Telecoms Professional Level 3 includes: Level 3 IT Professional Competence Diploma, Level 3 ICT Systems and Principles Diploma, Functional Skills in English, Maths and ICT L2
Other Information : After successfully completing your apprenticeship there is an opportunity for you contract to be made extended or permanent.
Things to consider : Depending on business requirements and project demands, overtime may occasionally be required/offered
You will need to be flexible and adaptable to changing requirements/business conditions
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)
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