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Job Title : Hospitality Apprentice - Nando's Mile End Road
Employer : Nando's Mile End Road
Location : London, London, E3 4PL
Position Type : Apprenticeship
Apprenticeship : Intermediate Level Apprenticeship
Sector : Hospitality
Vacancy Reference : VAC-02706
Brief Description : As an Apprentice Team Member, you’ll be working towards a Level 2 Hospitality Team Member Apprenticeship, learning and growing in your role.

 

Qualifications Required : English & Maths GCSE Grades A - C preferred
Vacancy Detail : We’ll give you on the job training and development, off the job support and coaching and help you build your own unique learning plan. We believe growth is about more than just helping you to perform in your job, it’s about becoming a better person inside and outside of work.
Key responsibilities- For all
• Making our customers feel valued as part of our family, creating a fun environment for them to enjoy
• Ensuring our customers leave happy having experienced the Customer Feelings
Key responsibilities- Front of House
• Delivering a warm welcome to our customers and making them feel at home
• Efficiently serving customers at the till, understanding and meeting their needs
• Serving amazing food to Nando’s standard making customers feel Fired Up, Wowed by the experience and Hooked for the next taste
• Taking amazing food and drink to the table, making sure our customers have everything they need
• Managing the takeaway customer experience
• Setting up, maintaining, handing over and closing down a clean, safe and fully operational workstation
• Deep cleaning to the Nando’s standard
• Following all fire safety, health and safety, food hygiene and restaurant security measures
Key responsibilities- Back of House
• Preparing, cooking and serving amazing food to Nando’s standard, making customers feel Fired up, Wowed by the experience and Hooked for the next taste
• Setting up, maintaining, handing over and closing down a clean, safe and fully operational workstation
• Deep cleaning to the Nando’s standard
• Following all fire safety, health and safety, food hygiene and restaurant security measures
Positions Available : 1
Working Week : 30 hours per week. 5 days out of 7 on rota
Salary : £255.00 Per Week
Application Deadline Date : 14/12/2018
Possible Start Date : 31/12/2018
Personal Qualities : Passionate about life, keen to succeed and be part of a busy team
Skills Required : Ability to work at a fast pace and to get on with a wide range of people to deliver a great customer experience
Future Prospects : To develop a career long term within the business
Training to be Provided : Depending on your role within the department, you may specialise in a particular area, but the skills you learn on this apprenticeship will allow you to work across all different areas which you may be required to support during busy periods. You will develop your knowledge of the industry and gain the skills that will ensure your customers feel well looked after and have a great experience. You will have excellent communication skills and will learn techniques on how to deal with a variety of people in a professional, polite and friendly manner. Following completion of this apprenticeship there may be opportunities for career progression and further study at a higher level. As a result, you will receive the following qualification: Functional Skills in English & maths Level 1 and upskill to Level 2
Other Information : Please note that shifts will be worked across 5 days out of 7 and are likely to vary from week to week, although you will get your rota in advance. This will include evening and weekend working. The restaurant is open from 11am – 11.00pm and you should expect to be at work either side of these times.

You will also be asked to assist with the cleaning on some shifts.
Things to consider : Shift starts may be from 9am dependent on your role and it is likely that you will not finish until after midnight if working an evening shift, particularly on weekends. Please check transport after this time prior to applying for this role.
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