IT Apprentice
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Company Name: Miller Solutions Ltd
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Type: Apprenticeship
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Sector: IT
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Application Deadline Date: 24/12/2018
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Positions Available: 1
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Location: Chesterfield, S41 9QB
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Salary:
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Ref: VAC-02635
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Start Date: 03/12/2018
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Working Week: 37.5
Brief Description
A fantastic opportunity for an enthusiastic and experienced Technical Analyst, to play a key role within a small team.
Vacancy Detail
Vacancy description
Duties and responsibilities:
Manage and monitor inbound calls and emails
Establishing client needs
Provide desktop IT support
Log relevant information into internal CRM system
Prioritise queries in accordance with in house quality assurance system
Workshop PC/laptop preparation and installation
Workshop repairs (e.g. laptops, PC?s)
Provide excellent customer service and follow up process
Maintain general office administration systems in an organised manner
Qualifications Required
5 GCSE's (or equivalent).
Personal Qualities
Accurate & reliable
Good verbal and communication skills
Can work on own initiative
Enthusiastic
Eager to learn
Skills Required
Highly computer literate
Good interpersonal skills
Other Information
A full term position is available on completion of the apprenticeship.