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Job Title : IT Support Apprentice
Employer : Advanced IT
Location : Nottingham, Nottinghamshire, NG9 7EW
Position Type : Apprenticeship
Apprenticeship : Advanced Level Apprenticeship
Sector : IT
Vacancy Reference : VAC-02633
Brief Description : We are currently looking for an ICT Support Apprentice to work in a varied role within our Data/Telecoms Engineer & Installation Technician departments.


Qualifications Required : GCSE's at grade A*-C (or equivalent), in maths and English
Vacancy Detail : Vacancy description
Main duties will include:

The provision of first line technical and operational support to all external client schools and commercial customers
Execute ‘Helpdesk’ tasks and faults ensuring adequate systems delivery and problem resolution within agreed timescales
Performing preventative and corrective maintenance of ICT
Performing computer updates and replacements as directed
The installation and configuration of all PC workstations and associated software packages as directed
Occasionally assisting with the provision of technical support to the School
Taking responsibility for promoting and safeguarding the welfare of the children and young people in school
Positions Available : 1
Working Week : 37.5
Salary : £138.75 Per Week
Application Deadline Date : 24/02/2019
Possible Start Date : 04/02/2019
Personal Qualities : Determined
Willing to learn and progress
Willing to go the extra mile
Good team member
Skills Required : Experience of using computers, including knowledge of desktop operating systems and hardware
Ability to troubleshoot and resolve problems
Ability to self-manage own workload and dynamically adapt to changing priorities
Training to be Provided : The Infrastructure Technician Apprenticeship will enable you to gain the relevant knowledge, skills and behaviours to provide first or second line support to internal and external customers and stakeholders to help them be productive when using technology. By the end of the programme, you will be able to set people up on their IT systems and provide support when needed, rectifying issues to maintain colleagues’ and the organisation’s productivity. Job roles include helpdesk technician, first or second line IT support roles or Network support roles. As a result, you will receive the following qualification: Infrastructure Technician (Standard) Level 3 Functional Skills in English and maths (if required)MTA Network Fundamentals/CompTIA A+/ CompTIA Network+ professional qualification (Choose one option)
Other Information : Full time career in IT related field. The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector.
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