Business Admin Apprentice Level 3

To deliver an efficient and responsive Order Receipt / Quotations / Client communications / Supplier Liaison / Reprographic Production / Mailing / Document Management, services to our customers, and continually work to achieve completed production of these elements within customer deadlines:

- To achieve a Business Administration Level 3 Apprenticeship Qualification

- To work in collaboration with our client`s teams to deliver services in adherence with quality management standards as dictated by external accreditation including ISMS, Health and Safety, and Environmental Management to meet customer expectations and best practice.
-To help solve operational problems quickly and efficiently, carry out basic maintenance tasks as required, and ensure all equipment is serviceable and operable during contracted hours.
-To build relationships with users, manage their expectations, and resolve immediate/simple operational problems to consistently delivery best-in-class customer service levels.
-To support with the site Production / Administration and Design teams by managing deadlines and timescales for our clients production requirements..
-To ensure all requests are logged in to the management system so that service levels can be monitored and maintained, and to action any reasonable request from the Contract Manager so that business needs and client expectations are met and exceeded where possible.